Job Summary

The Daytime Cleaner will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.

Essential Duties and Responsibilities

• Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
• Stock locker rooms with proper supplies / paper products.
• Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
• Follow Lost and Found Policy and turn in lost member property to the Club Manager / Assistant Club Manager immediately.
• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including :
• Answer phones in a friendly manner and assist callers with a variety of questions.
• Check members into the system.
• New member sign-up.
• Take prospective members on tours.
• Facilitate needed updates to member’s accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

Qualifications / Requirements

• Custodial experience is preferred.
• Punctuality and reliability is a must.
• Ability to work the overnight shift is a must.
• Honesty and exceptional work ethic.
• Ability to solve problems independently.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma / GED equivalent required.

Physical Demands

• Continual standing and walking during shift.
• Continual reaching with hands / fingers / arms during shift.
• Occasional climbing, balancing, kneeling and crouching during shift.
• Must be able to occasionally lift over 80 pounds.

Last updated : 2024-05-07